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Posts: 679
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#50234
11/25/2012 6:46 PM
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Joined: Jul 2005
Posts: 13
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OP
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Joined: Jul 2005
Posts: 13 |
Huh, I didn't know it was working... Anyway got this message with start up of AC...It then tells me to right click on ac and start as administrator...prob. is the rt click drop down does not have start as administrator option...so it gives you plan b if it doesn't (go to start up/computer/program(86x/AC...guess what no administrator option this way...
Help, anyone out there with an idea of what to do.
Thanks
rca
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Joined: Apr 2011
Posts: 2,316 Likes: 2
G Member
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G Member
Joined: Apr 2011
Posts: 2,316 Likes: 2 |
Do you have administrator rights on the computer?
What operating system are you running?
Have you tried reinstalling .NET Framework 2.0?
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Joined: Dec 2009
Posts: 1,211 Likes: 8
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Joined: Dec 2009
Posts: 1,211 Likes: 8 |
If the "Run as Administrator" option is not available, then one of the following are probably true:
* If XP, the Secondary Logon service is off.
* If Win7, the Secondary Logon service is off, UAC is turned off, and he is logged on as a Standard User.
The second scenario is most likely. I really HATE IT when so-called tech people tell users to turn off UAC. I truly do.
User Account Control is your friend, people, not your enemy.
JamesNT
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Joined: Jul 2009
Posts: 110
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Joined: Jul 2009
Posts: 110 |
Hello,
We had this very same issue come into Guardian Support today. The problem was resolved by running Windows Updates and rebooting.
If this does not work for you please contact us right away.
Thank you for your continued support,
Craig@AC
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