July is our annual ACUF campaign for donations to help offset the cost of the board. Please click the link below for more details.
Amazing Charts User Forum Donation Campaign

Goal $650 Dollars
ACUF Campaign

July is our annual ACUF campaign for donations to help offset the cost of the board. Please click the link below for more details.

Most Recent Posts
Strangest Thing I Have Ever Seen
by beagle - 07/11/2025 2:29 PM
AC Billing Software
by Sabbath - 07/09/2025 9:53 PM
Full Visit Template
by Bert - 07/07/2025 6:45 AM
July Contribution
by Bert - 07/06/2025 4:38 PM
Can someone please tell me what is going on here!
by Shrinkrap - 07/04/2025 9:19 AM
Archiving Old Data Solution
by JamesNT - 06/28/2025 12:06 AM
Need Advice regarding Data Archiving
by JamesNT - 06/28/2025 12:06 AM
Member Spotlight
AnneMarie
AnneMarie
Western North Carolina
Posts: 87
Joined: November 2009
Newest Members
ozonr666, ESMI, It's me, Paradise Family, MedCode
4,595 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#48855 09/29/2012 5:09 PM
Joined: Apr 2010
Posts: 6
Member
OP Offline
Member
Joined: Apr 2010
Posts: 6
Is anyone else having problems getting a response from Updox? I have sent 3 emails, one per week, over the past 3 weeks with no response. I am trying to be patient, as my issue is not urgent, but would like some sort of acknowledgement of receipt. I am paying more for their service than I am for AC, so would expect a little better support. If no reply soon, despite my office staff's love for Updox, I may be canceling.


Bill
Nephrologist
Maysville, KY
Kidney_Doc #48858 09/29/2012 5:57 PM
Joined: Nov 2006
Posts: 2,084
Member
Offline
Member
Joined: Nov 2006
Posts: 2,084
I found that the Updox email customer support is often slow. I suggest calling the technical support number and leave a message; I usually get a call back within a day, sometimes two.


John
Internal Medicine

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
2025 ACUF Annual July Contributions
Help fund this site.
ACUF Donation
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Who's Online Now
0 members (), 89 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
Bert 11
beagle 4
Raj1 1
Top Posters
Bert 12,888
JBS 2,986
Wendell365 2,366
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5