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#46514 06/29/2012 12:48 PM
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katy61 Offline OP
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We are currently just beginning to use AC in our main office. If we go forward with making this I need to know how to access when in our satellite offices. I know that you can use log me in, but can 3 users all be logged in to the "main computer" at the same time? If so then does that put the "main computer" out of use? We were planning to run AC on our main computer, which is also used as a workstation.

Or can the entries be made in the other offices off line and then just synced when back in the main office? I was told that the sync function does not work that well. Help please



katy61 #46518 06/29/2012 1:21 PM
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Katy,


Do the 3 users have their own workstations back at the main office? If so, then you could be logging on remotely to "Katy's computer", and another user to "Dan's computer" and so on, just like the main office. LogMeIn is a remote control program, so it acts like a physical person sitting in front of that one computer only being remotely controlled. You can't have two people using one computer at the same time, either physically or remotely.

There are other solutions like having a DNS server that get beyond my level almost instantly, and ratchet up the cost significantly. If you really have 3 or more providers, however, you may hit economies of scale that would make this worthwhile. Others here will be able to comment better than I.

The synch function should probably be used as an emergency use item, or for updating the AC iPhone app. It is not stable.


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands
katy61 #46520 06/29/2012 2:05 PM
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Quote
You can't have two people using one computer at the same time, either physically or remotely.

It's called a Terminal Server not a DNS Server. grin Terminal server is designed to give access to multiple remote users. You can modify Windows 7 to allow multiple users. Technically, however, you should be using a Terminal Server like Server 2008R2 or Multipoint Server. Here's an example:
https://www.youtube.com/watch?v=l4bAlp52z1A

Sandeep #46529 06/29/2012 3:53 PM
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katy61 Offline OP
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Thank you Sandeep, looks like this may be a possible solution. I also considered going with the AC cloud based version to avoid the remote use problem. Can I use any Windows 7 computer as the terminal server, providing of course it has fast processor and adequate memory?



katy61 #46530 06/29/2012 4:00 PM
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Recommended to use Windows 7 Pro. Technically, you should be using a legitimate Terminal Server. However for educational purposes ;), yes as long as you have sufficient memory and a good processor, it'll work fine. Cloud-based version is essentially a Terminal Server except AC will have it instead of you. The more users you have, the more cost-prohibitive the hosted service becomes.

Sandeep #46579 06/30/2012 6:49 PM
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Very informative link that solved my multiple user problem.
Thank you!

katy61 #46599 07/01/2012 3:20 AM
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You're welcome, guys.

katy61 #46610 07/01/2012 8:53 PM
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Gotta jump in here. First, as Sandeep and David mention you cannot use RDP, LMI or GoToMyPC for instance to log in to the same computer.

You could use David's solution, but no offense to David, it would just not be a good solution for a multitude of reasons.

I say this all the time, but I will say it again, no one should use the computer that AC is on. We can fight smile about server vs workstation, but either way you want the computer to be dedicated. There are four major reasons why you shouldn't do this. First, is the user takes up valuable resources. Doesn't matter how powerful it is, why lose some of the resources to a user. Second, it increases the chances of viruses and other malware. It doesn't have to come from the Internet directly. Third, not to talk about servers, but Sandeep will tell you his server has been running without a reboot for like 60 days. Mine is 72. What are the chances that the user shuts down the computer, restarts it or it just crashes. A workstation won't go 60 days without shutting down. If a computer crashes (I just mean suddenly reboots) while people are in the database, it can become corrupted. You also have to worry about Windows Updates, AV scans, etc. But, if you want to increase the chances of it, use it as a workstation. Fourth, you are putting a user directly on the computer with the AC databases. If you keep the central computer in a safe place with good permissions, there are little chances of mistakes being made. For one thing, you can't tell when User A is stealing files or doing other things to the computer when they are using it, but if no one is to use the main computer, then it is easy to spot someone if they are on it. If the permissions aren't effective, then hopefully the user gets good raises and bonuses or doesn't otherwise get irritated with the office as deleting files or stealing company records is a fun way to get even.

Finally, this should be written in stone. If you have satellite offices, you MUST use a terminal server. And, it should not be WIN 7. If you have satellite offices, it sounds like you see a lot of patients. If you purchase a server with SBS 2008 Premium, it comes with Windows Server 2008 R2. Talk about a great combination for a remote office. Each person who logs in remotely must have a license, but they all can use AC concurrently. And, it will appear as though it is in their office.

Don't skimp and go with WIN 7. As Sandeep says, it is just for testing purposes. This is what you should do. You should go to the Internet or the Yellow Pages or Yelp and find a good company with Microsoft certified techs. If you have to ask how to set up an office remotely, then you need IT. Besides, they can set everything up ten times faster than even the most proficient computer geek. Pay them the money to set it up correctly the first time.

I read these posts (and there are many threads on this) and it actually hurts me to read them. I plead to users to set up TS and use servers. I know that we have our little flame wars on P2P vs servers, but once you start talking satellite offices, servers are the only way to go. If a drive goes down and you have RAID, then the other offices aren't sitting there all day with no AC.

You have gone to college, medical school, residency and now primary care. Amongst all the physicians, you probably have amassed over a million dollars in debt. Pay the $5,000 to get the servers, OS, CALS and make sure your router/firewall and switches are set up correctly. And, while they are there have them suggest a really good strategy for backing up the server.

Your data is mission critical. Seriously. Imagine what it would be like if you lost all your data. It just is an investment you should make.

And, don't sync.


Bert
Pediatrics
Brewer, Maine

katy61 #46612 07/01/2012 9:16 PM
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I should cover SBS 2011 Standard. I won't talk about Essentials for the moment.
With SBS 2011 Standard, you will get Exchange and SharePoint, Website hosting and Windows Software Update Services.

With SBS 2011 Premium Add-on you will get SQL 2008, although you will be hard pressed to use it with AC unless you have some IT help. It also comes with Windows Server 2008 R2 which allows the above as well as hosting Hyper-V for SBS, although we are getting into Sandeep's territory now.

I guess what I am saying is go with 2011 and not 2008.


Bert
Pediatrics
Brewer, Maine


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