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Citrix
by ChrisFNP - 12/03/2025 1:12 PM
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Script
by denvertech - 11/24/2025 12:16 PM
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Posts: 1,023
Joined: February 2011
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#43297
04/09/2012 4:30 PM
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Joined: Jan 2011
Posts: 303
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OP
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Joined: Jan 2011
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Any know the "size" (in pixels) that the "signature" box expects (when importing signature image file).
Seems like AC should put that in their helf file, as they say the image should "fit" the box.
Roger
(Nephrology)
Do the right thing. The rest doesn?t matter. Cold or warm. Tired or well-rested. Despised or honored. ? --Marcus Aurelius --
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Joined: Nov 2006
Posts: 2,084
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I use a 150 x 50 pixel image of my signature that fits well. Windows Photo Viewer says it is a 96 dpi resolution, 24 bit jpg.
John
Internal Medicine
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Joined: Jan 2011
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Roger
(Nephrology)
Do the right thing. The rest doesn?t matter. Cold or warm. Tired or well-rested. Despised or honored. ? --Marcus Aurelius --
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Joined: Sep 2011
Posts: 80
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Joined: Sep 2011
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Can somebody tell my possibly why I can't get the signature to show on anything. I imported it into the box in the Admin. Options, User Account configurations and restarted AC but it is not appearing on RX or chart notes. Any ideas?
Thanks.
Robynne
Lacey , WA
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Joined: Sep 2009
Posts: 2,999 Likes: 5
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Joined: Sep 2009
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When you go to User accounts, do you see the signature in the box there?
Jon
GI
Baltimore
Reduce needless clicks!
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Joined: Sep 2011
Posts: 80
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Robynne
Lacey , WA
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Joined: Apr 2012
Posts: 25
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Hello Imc,
Through trial and error we have found the most ideal size for Electronic Signatures to be 255 x 35 pixels or 2.66in x .37in.
Once you have added the signature for your user account from the user account configuration page of your Administrator Options you should be able to see your signature on printed letters and printed scripts. If you are unable to see your signature on those 2 items please contact Amazing Charts Technical Support by either emailing Techsupport@AmazingCharts.com, calling 1-866-382-5932, or coming into our chat support which is accessible from inside amazing Charts by clicking on Help>>>Get Live Support.
-Clayton@AC
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Joined: Sep 2011
Posts: 80
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Thank you Clayton. I will try it again with your recommendated size and see if it works.
Robynne
Lacey , WA
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