Can anyone explain this?

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AnneMarie
Western North Carolina

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Can anyone explain this? #43312 04/10/2012 3:32 PM
Joined: Jun 2011 Posts: 38 SantaBarbaraIM OP Member
OP SantaBarbaraIM Member Joined: Jun 2011 Posts: 38	For the past month or two I have been having more problems with AC freezing up and crashing. Was happening about 10 times per day and most likely to happen when opening imported items for viewing. AC support tried some things but didn't fix problem. They suggested a complete reinstall of AC which I haven't done yet. Then the problem seemed to stop. Only thing I did different was I changed the resolution/performance settings in GoToMyPC which I use a lot. Spontaneous remission and coincidence, or is this somehow related? Mike

Re: Can anyone explain this? SantaBarbaraIM #43316 04/10/2012 4:32 PM
Joined: Jul 2010 Posts: 44 Belvidere, NJ DrBernardStaff Member
DrBernardStaff Member Joined: Jul 2010 Posts: 44 Belvidere, NJ	Which version of AC are you running? We were having problems till we upgraded to version 6.1.2

Re: Can anyone explain this? SantaBarbaraIM #43326 04/10/2012 9:04 PM
Joined: Jun 2011 Posts: 38 SantaBarbaraIM OP Member
OP SantaBarbaraIM Member Joined: Jun 2011 Posts: 38	6.1.2 Mike

Re: Can anyone explain this? SantaBarbaraIM #43327 04/10/2012 9:26 PM
Joined: Nov 2005 Posts: 2,363 Likes: 2 Chicago, IL Wendell365 Member
Wendell365 Member Joined: Nov 2005 Posts: 2,363 Likes: 2 Chicago, IL	The problem with computer programs is that seemingly unrelated things can cause problems. Perhaps there was an interaction that caused it. Overall, 6.1.2 has been stable for most people. Wendell Pediatrician in Chicago The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them

Re: Can anyone explain this? SantaBarbaraIM #43438 04/13/2012 5:27 AM
Joined: Dec 2007 Posts: 1,244 Brewer, ME Adam Lauer DO Member
Adam Lauer DO Member Joined: Dec 2007 Posts: 1,244 Brewer, ME	Mine only freezes up about once or twice weekly. 10x per day seems incredibly frustrating. Adam Lauer, DO (solo FP) Twin City Family Medicine Brewer, ME

Re: Can anyone explain this? SantaBarbaraIM #43441 04/13/2012 5:45 AM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep G Member
Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Did you try disabling hardware acceleration? The fact that you are indicated problems are disappearing with the tweaking of display drivers for GoToMyPC suggests disabling hardware acceleration might work. Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

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