Installing Amazing Charts on our transcriptionist's computer remotely.
Whenever I run the installer, MS Word pops up and tries to (seemingly) open up one of the files that is in the installer "ACPRER~1" .
Of course it cant read the file, and when i close, the install continues normally and finishes. However, it throws an error on startup and asks for me to run the program as an admin, as it has a registry error. It throws the same error when i 'Run As'.
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Any way to change the default filetype associations with this??? Any insight?
Successfully upgraded to AC V6.10 last week and everything works fine.
Upgrading/Installing on wired computers went without any problems.
Upgrading on wireless compluters gave me the same problem.
I unstalled AC & hard wired(R45 -ethernet cable) the wireless laptops and the installation went fine.
The wirelss computers works fine .
This will definetely solve your problem as long as you hard wire your wireless computer during the install
Hope this helps.
Grenville
