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zahn Offline OP
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Yesterday I asked about data in my report, why core 1 and core 4 are so much in difference and how to improve the code 1 data to meet 30% goal. Besides cqm SOFEWARE problem this is our # 1 problem.

I'm surprised there is no response and my post was totally deleted. I appreciate your reply privately by email IF NOT HERE.

Last edited by Bert; 09/18/2011 3:30 PM.
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Core 1 requires that patients seen have at least one or if no meds then the button marked takes no meds and the scrips must be codified - they can not show up in italics.

Core 1 should be easy - I got 99 % and am not sure where the 1% came from.

Core 4 is more difficult if your pharmacies do not e prescribe.

If your numbers are low - forward all your charts to your e-mail wihout signing for one day - at the end of the day go in and check your scrips and make sure all are codified (not italics), if no meds check takes no meds, check to make sure allergies are codified, sign off on all and run report for one day only - see if that solves the problem. If it does then you just need to be diligent.


What version of AC are you using ?



Steven
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zahn Offline OP
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tks. will it help to inactivate non-codified med or it needs to be removed?

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Inactivate -

One issue I had was that I use to send orders for diabetic strips, incontinence supplies, etc as scrip - I now use order for that - I have template under other orders and diagnosis, etc is on it that way.

Just make it a habit to codify all meds - it can be a pain, but in the long run will work much better for you.

This also helps when you want to search for meds, etc - for instance I ran a search with all my SIMVASTATIN 80 MG and generated a form letter which went to each about coming in for evaluation. Took 2 minutes and printed letter and saved to each chart of 53 pt. Great time saver.


Steven
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zahn Offline OP
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We are testing beta v6.0.10.

Great tip. It's working fine except cqm portion now.

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Some CQM rely on your lab being codified and as an aside mine comes in as graphical data, but they had not put in something called LOINC codes which the government requires for MU. They (PAML) and AC are coordinating how to rectify this.

I think this is the reason that ones that require a certain LDL for instance with a certain diagnosis do not recognize that the pt. has that LDL.

I think you also have to do the Pt. Risk factors page to make notation of disease states such as diabetes, dyslipidemia, etc.


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Steven,
Since you have completed the MU, maybe you know the answer.
Are the CQM's working in the MU report in Version 6.0.10?

For instance, I have recorded height and weight for every patient so the BMI is calculated. For those with BMI>30, I have added the dietary counseling code that you noted (V65.3), but the MU report continues to show zero for both numerator and denominator. Did this work for you?


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As I recall the CQMs worked.


Steven
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For Core 4, electronic prescriptions, I am running into the problem of patients demanding hard copy prescriptions even though they are eligible to be sent electronically. Any advice on how to handle this. The guidelines states that these requests may not be excluded from the denominator.


...KenP
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And in response to the recent study citing that as many as 40% of eRx will not be picked up by the patient, I print the hard copy for almost every one, as well as e-Rx it.


Martin T. Sechrist, D.O.
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If you erx it and then print it out you will not qualify for ERX as your numbers will not reach the number.

I inform patients in my letter (which I print out in instructions) that the federal government requires physicians to send prescriptions by electronic guidelines or are penalized. When I have informed them of this and print that for them I have pretty good luck getting them to understand. The actual scrip information I have written is on the instructions showing what the scrip is and that I sent it. I have been doing e scrips for 2-3 years and patients do well with it.



Steven
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Originally Posted by KenP
For Core 4, electronic prescriptions, I am running into the problem of patients demanding hard copy prescriptions even though they are eligible to be sent electronically. Any advice on how to handle this. The guidelines states that these requests may not be excluded from the denominator.

Have the nurse handwrite them and sign.


John
Internal Medicine

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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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