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Posts: 667
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#29153
03/15/2011 3:45 PM
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Joined: Sep 2010
Posts: 26
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OP
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Joined: Sep 2010
Posts: 26 |
I've noticed that when my secretary makes a same-day schedule change, the added appointment is not showing up (or a deleted app't is still showing) on the other PC's. If she makes changes for other days, those do appear on the other PC's. If I or my NP exit and restart AC, the same-day changes are on our PC's.
Has anyone else seen this? Solutions?
Thanks.
Jeff W
Behavioral neurologist & attorney
Providence, RI
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Joined: Jul 2009
Posts: 85
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Joined: Jul 2009
Posts: 85 |
The schedule changes will show up when the user on that computer refreshes his or her screen. Just go to messages and then back to the schedule and you should see updates without having to log in and then back out again.
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Barb
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Joined: Feb 2005
Posts: 2,002
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Joined: Feb 2005
Posts: 2,002 |
We are having the problem of changes not "sticking". Staff have to actually make the appointment in the new date and then delete the old one. PITA.
Leslie
Hospital Employed Physician Who Misses The Old AC
"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "
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