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#24316 09/13/2010 3:34 PM
Joined: May 2010
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elipra Offline OP
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We have just starting sending electronic prescriptions. Are pharmacies able to send refill requests to us electronically as well? If so, do these just end up in the message box for us to view and refill?

Joined: Nov 2006
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Future versions of Amazing Charts are to include the ability to process refill requests within the "Medications & Prescribing" window. However, as of version 5.029, this is how to check for and approve refills received electronically from pharmacies:

Check several times daily to see if pharmacies have sent you refill requests:
Note: Any User can check whether refill requests are pending.
1. Use the drop-down menu heading "Online Services", at the top of every main window of Amazing Charts.
2. Choose "Electronic Prescribing".
3. The NewCrop window opens showing the pharmacy renewal requests. You can't authorize the refills from this window, only check if any are pending.

To approve a refill request:
Note: You must be logged on as the prescriber. Staff may not approve refill requests.
1. Enter the patient name in the Patient List search box at the left of the main AC window. (Use the method in the paragraph above to see which patients have refill requests pending).
2. Right click on the patient name, and choose "Medications & Prescribing".
3. In the window that opens, click on the "ePrescribing" drop-down menu item at the top left of this window, and click on "Manage via NewCrop Screens".
4. The NewCrop window opens, displaying the patient's med list.
5. At the top center of this window is a line "Pharm: , Fax: , Pend:". The "Pharm" is in red if prescription(s) are waiting to be approved.
6. Click on this line, and keep clicking on the patient's name in each subsequent window that opens until you reach a screen that asks you to fill in the number of refills.
7. When you click "Accept", you are done -- with this patient.
You repeat the process for each patient on the refill list.

Last edited by ryanjo; 09/13/2010 11:14 PM.

John
Internal Medicine

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