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#21748
06/14/2010 2:43 PM
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Joined: Oct 2008
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Hello - We are still using AC 4.72. Recently we found out that we are not able to schedule apppoinments for patients 6 months out. We used to be able to do this. Please help?
Is the answer at this point to move to AC 5.x?
Thanks
Sekhar
Athens, GA
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Joined: Nov 2005
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Looking at when you registered, I would suspect it was about 18 months ago. When you first set up a provider, it scheduled out for 2 years, you are reaching that point.
You need to go to the adminitrative section and remake the schedule, even if it has not changed. By default, I believe, it will go out another 2 years.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Nov 2005
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Oh, moving to V5 might not be a bad idea, I like the new features and all, but this will solve your problems.
Then, you can move to V5
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Thank you Wendell. That did the trick.
Regards
Sekhar
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Joined: Nov 2005
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Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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