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Joined: Jun 2009
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After importing items into the patients chart prior to sending to ordering physician for sign off.....how do I reconcile the item imported with the order??? I can right click the imported item and get a selection "reconcile with order" but when on click on this, NOTHING HAPPENS!!!
Please help me with this....it is making me crazy. I like to close my loops.

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As of right now the option to reconcile an order to an imported item from the imported items sign off screen is not working. This has been brought to the Development teams attention and they are working on getting that fixed. You can still reconcile orders to imported items. You can do so in the Orders review section. To get here you go to View, than Orders. At the bottom of the screen you will see the option to reconcile and order.

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Thankyou for your response Tech Support. The method of reconcilation that you suggest is very cumbersome and requires way too much time and must be done as a separate dedicated work process...requiring opening and closing the patient's chart. When the order is reconciled, one cannot tell what labs/xrays are there without reentering the patient's chart which can't be done from the View, then Orders screen. That area is outside the patient's record. It is extremely time consuming. It took me 3 hours to reconcile 10 days worth of lab orders only. It would be much easier if the items could be reconciled within the patients record at the time of import or signing off. I hope it isn't difficult to fix....it would be great if it worked...in the import area of the patient's chart.
but....I love Version 5.024...keep up the good work!


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