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I may not be understanding, but if from 7/1 through 7/10, you have 200 encounters, and then you count the not-signed ones in her inbox and say there were 10, wouldn't that mean if you checked the dates on the unfinished ones in her inbox that there were 210 scheduled appointments with 10 not done. Of course, this doesn't account for the cancellations and no shows.

Sorry, if I am not understanding and just confusing things.

Hi Guys,
Here goes my first post in awhile... I as my wife's PM have wanted and suggested the same thing. Anyway, a possible good idea hit me while reading two posts. Perhaps sort of the way AC is going to soon be able to match up a collected copay to a later charted encounter, could it use a similar mechanism to compare scheduled visits verses encounters charted? Also perhaps if the parameters were set up correctly on the front end might it be able to be done as a type of search function report thingy? Encounters charted would be wedded out and only the visits that were on the schedule that "didn't" have a match would remain?

Also the ability to do this across a wide date range would be very helpful. It would allow us Radar O'Reilly PM's and MA's to better assist, remind and babysit our providers. Then we could find the one or two strays that might have been missed. This is lost documentation and revenue that could then be returned to the practice for everyone's benefit.

I'm trying to suggesting a more accurate way than me signing on as her and then counting 1, 2, 3 ...etc. through her inbox. I can do this, of course. But really...

Also, its even more difficult since automatically scanning to the the non-medical item folder is not an option so the MA forgets to drag/drop extra generated sign-offs. So there is a lot of junk in her inbox that has to be filtered through.

Bert,
Obviously you really do get your charting done on time every day. Good for you, if only... But, for those offices that don't, Since everyday has new encounters, visits scheduled and charts completed it is a constantly changing group of things to watch for. It is constantly in a state of flux. The only way to stay on top of it, is with a report type thing that we can ask the program to run whenever we need it. If it could be a simple searched for report thing, with selectable date ranges, that would be so nice. Obviously setting the program up to do such may not be so easy, but boy would it make many of our lives easier.

Wayne here's a suggestion; try this as a temporary measure. Right now I'm trying to track these in a notebook where I've broken things down by days and weeks and every visit with a set of intitials next to it much like a weekly calender. Until I get every visit for a day, that day, week month is not complete and at least Nancy and I can see what needs to be caught up on. But that assumes that I have entered and sent off for billing, every invoice that she has completed and given me to process. Until I stay late one or two nites a week to do my half, they're not in that notebook yet. It's less than ideal but it basically works.

Beind every good doctor is a burnt out spouse or practice manager? "Radar would you get General Hammond on the phone for me?" "General Hammond on the phone for you sir." My Doctor's name is Blake after all. Have a great weekend everyone.

Paul

I have asked for this before. Obviously, NPs in Oklahoma are the only ones who have this problem or more people whould be struggling with the problem. We are required by law to have our name and our prescriptive oversight physician's name on the prescription header. So with 5 NPs in our practice we've used the address lines. We can't use any middle initials because there just isn't room. I'd LOVE to be able to make each NPs prescription for just that NP once he/she is logged into AC. Since we all have to have (because there isn't any other solution for the prescriptions) exactly the same prescription header we're stuck with our dopey (no pun intended) header with 6 names on the header.....not a pretty sight.

Also would like to be able to inactivate whole groups of patients (like those not seen for 3 years or more). Instead we have to do the search and then do them one at a time. Tedious is the nicest thing I can say about this process.

Now that we have over 6,000 active patients, AC is slowing down. During our busiest times it takes a full 5 minutes to get email from the front desk to the NP office about 125 feet. We could hire squirrels to do a better job if we still used paper!

Thanks, Glenda

Paul, so far I can keep up with getting the invoices out. I just fax them to our biller. She has a 24hr turnaround on submissions.

We do keep a spreadsheet with the daily copay collections. If no copay, we list the copay as Zero. I could sum those by month to give me a monthly count of encournters I guess. Thanks for the suggestion.

Just in case you are still collecting ideas-- I was playing around with Altapoint the other day, and saw a nice feature. They have a "patient status" beside the patient name on the schedule. Just click on it and select the patient's current status. Confirmed, signed-in, Exam room x, etc. Something on the AC schedule like this would be nice. I think I've seen previous posts asking for something like this, at least to say what room the patient is in. We us the messaging system but this would be a good addition.