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#19206 02/11/2010 12:34 AM
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JBS Offline OP
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At the suggestion of an apparent consensus of forum users, I have been using logmein to access AC from outside the office. This has generally worked well, but suddenly I have lost the ability to "see" the server in the office. When I log in on logmein, it shows no computers; the one that was there is gone. I have tried to research this on the logmein board, but can't find anything helpful there. Has anyone else had this problem?


Jon
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JBS #19220 02/11/2010 10:32 AM
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I had the problem a while back. I uninstalled and reinstalled on the remote computers and it has been fine since.


Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "
Leslie #19227 02/11/2010 2:42 PM
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I would ensure that the LogMeIn program is running on the computer you are trying to connect to. It so happened that I had disabled the option on start-up at one point so this resolved it for me.


Paul Paschall
IT
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Thanks, Leslie and Paul. The problem was in fact with the server in the office. Uninstall/reinstall of logmein fixed the problem. Maybe it was the 3 feet of snow on top of the machine.


Jon
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Baltimore

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