Home Forums Discussions Problems Batch import sign offs V 4.0.73

I'm noticing that alot of our imports are not being signed off on even with the batch sign off in the administrator tools. Does that tool work only for the logged in provider or is it supposed to sign off on ALL unsigned imports?

I think that only a upper level provider can sign off a medical item. Non-medical imported items (which I don't think we have been using) can be signed off with a clerical level of privilege. A provider can batch sign off what is in their own in-box but would not be signing off imported items in someone else's in-box.

I'm the administrator for the program so I have the highest level of sign off abilities. Thanks for letting me know about other doc boxes!

I've discovered that it won't sign off on anything. It pulls the email out of your inbox, but the imported item remains unsigned.

Carolie,
you are correct. It doesn't sign anything.
There is no quick easy way to sign off on everything at once.
Going through one by one. I just click "ok" repeatedly as fast as I can to sign off all the imports.

I've taken this to tech support for testing. Joseph is going to be uploading our database this week and see if they can troubleshoot it since they were unable to replicate the problem. Hopefully we'll get a resolution on this. Sucky part is the 300 imports per day that I have to sign off on in addition to regular tasks. Doing one at a time takes me about 3 hours to accomplish that number.

Got an initial answer back on this issue, its now up to tier 2 tech and they suspect its a developer issue. So, if any of you use the batch sign off in version 4.0.73, heads up on it. I'm not sure if they have fixed it in version 5 or not.

Carolie, I'm not sure if this is fixed in v.5, in which case this will stop being an issue, but if you need a fix now you might consider an auto-clicking script.

Download AutoHotKey then saving the text inbetween the triple quotes (_'''_) by opening notepad, then saving as auto_click.ahk You will also need to change the the value '150' to a few more than the number of seconds you need till you can click sign-off again. Then clear your inbox of the important things and set the script to click repeatedly until you're done. Press F11 to start, hold F12 to stop.

I'll post if I find a better solution in v.5

'''
;
; AutoHotkey Version: 1.x
; Language: English
; Platform: Win9x/NT
; Author: A.N.Other <myemail@nowhere.com>
;
; Script Function:
; Template script (you can customize this template by editing "ShellNew\Template.ahk" in your Windows folder)
;

#NoEnv ; Recommended for performance and compatibility with future AutoHotkey releases.
SendMode Input ; Recommended for new scripts due to its superior speed and reliability.
SetWorkingDir %A_ScriptDir% ; Ensures a consistent starting directory.

F11::

Loop
{
click
Loop 150
{
Sleep 1000
if GetKeyState("F12", "P")
{
Gosub, Sub1
}
}
}

Sub1:
MsgBox The script has been terminated.
'''

[edit: You're welcome. I forgot to mention that 4.0.73 has a bug in it that will cause AC to crash if you have very many messages in your inbox (error message 91). But you are unlikely to run into it as I believe you must have very many messages, and I'm told the problem was fixed for v5.]

Thanks much!!!