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#14734 07/07/2009 1:17 PM
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Anyone with experience using AC and AdvanceMD intergration. Our billing company is moving to AMD and is offering that we can interface our AC with AMD.

I dont even know what benefits we shall get other than insurance and billing being in sync. Any issues people have faced. How do they like it etc.

Initially they asked us to move and I refused it as I love this AC.


Srini
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(for my wife's nephrology practice)
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Nephron #14757 07/07/2009 10:04 PM
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Apparently it is an x-link interface. Search around the forum for issues with x-link, which, I think, must be purchased separately for about $1500.

I don't know who is using it and how happy they are.


Wendell
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The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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I use AC and AMD with the X-link interface. It works very well, after a few transient glitches in the first week or two there were no further problems. I started live with both of these programs June 1st. I watch the board and can see that many of the docs regard this as terribly expensive approach and the monthly charge for AMD and the up-front cost for X-link to be excessive. But, having previously spent much more per month for less functionality on fancier big name integrated EMP/ERH I think the cost is reasonable and a very primary goal is good billing/ accounting functionality. The two systems work well together and my office manager is very happy with the AMD software. I am very happy with AC. So that makes for a very happy office. We use the appointment scheduler from AMD, that decision was made by my office staff...they are the ones who make the appointments so that works for me. Feel free to contact us if live conversation would be helpful.


Deborah Lehmann MD
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For us mostly we use AC for EMR. The billing company uses AMD(just converetd) and now we want to integrate so that office staff can see the balance dues etc.

I dont know if you do the billing through AC and it flows to AMD or vice versa. Right now the docs enter the charts in AC, fillout a paper billing sheet and send it to billing company. After that we dont keep track on which patient paid etc, but just look at monthly reports.

Now I am hoping to get better insight into the patients and billing since AMD is being used.

We think we shall keep AC's scheduling since staff is more used to it.


Srini
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(My Real job is Engineering Manager software company)
Nephron #14768 07/08/2009 11:30 AM
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You certainly can code the office visit in AC and have it flow straight to AMD which then sends out a clean paperless claim within minutes ( with all the great bells and whistles for tracking and reports etc.). However my office manager did not want me to code it out because I make coding errors ( not AC making errors). So, I fill out a paper charge slip and my OM checks the AC note for the visit before she enters the charges into AMD. She has billed out the days charges by the time she goes home each evening and says that is easier for her to do than submit a corrected claim because I didn't code properly. The code books exasperate me and I am not really interested in that.


Deborah Lehmann MD
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For those using AdvancedMD, how much is it, or what is the cost structure? It does not seem to be apparent on their website.

Also, how is the scheduler better than AC? I hope the interface works well for moving appointments into AC by the time the encounter is charted.

I am currently using EZClaim for billing, but find it a little clunky.

Thanks.

JackChoi #14781 07/09/2009 1:47 AM
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My staff preferred the AMD scheduler because it could be color coded allowing them to find a correct type of open appointment slot quickly.
AMD charged a one time set up fee which included a certain amount ( plenty adequate)of training for about 4 and 1/2 thousand. The monthly software/support/server charges are about 430.00 per month. Not cheap, but not outrageous.
I think the interface works real well, my staff haven't had any issues with it at all after the initial learn-how-it-works phase.


Deborah Lehmann MD
Gynecology
Fort Worth TX

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