Home Forums Discussions General Discussion How to Resubmit a Superbill Electronically

Does anyone know how to resubmit a superbill from a past encounter electronically? We have linkage with Medisoft, but there was a problem sending the billing from AC into Medisoft, so we were advised by X-Link to just resubmit the superbill electronically from AC.

Well, as far as I know, the claim cannot be "Sent" using AC. However if you want to print of export the superbill you can easily do so. Just go to Billing on the menu bar (near the top) and go to "Pull/Export Bills by Date". You will be able to export the superbills from a date or date range that way, and you can select all the bills or just individual ones.

I know that AC outputs a file that can be read by Office Ally, but I never had any luck with this.

Anyone else using this method?

Thanks, but using an interface like X-Link, billing info is sent into the PMS (we're using Medisoft) and it works fine...unless someone is in the particular patient's account in Medisoft when the charges from AC are being sent via the X-Link interface into Medisoft. So, the charges have to be resent from AC via X-Link (not via exporting) into Medisoft....If there's no easy way, I assume the only option is to delete the codes from the encounter, and then re-enter them in AC so it's essentially a new encounter, which doesn't make sense. There should be an easy way to resend a superbill electronically.

So, if I understand you right...
You would like to send the superbill to Medisoft again? I don't know how X-Link works but there should be a way to easily delete the visit from Medisoft and resend the data with X-Link, it would only make sense. I was thinking you meant they wanted you to export the superbill with Amazing Charts and send it electronically to the insurance. One thing you may try is using X-Link to send the daily batch again for the day of the visit. More than likely Medisoft will not allow you to put in duplicate claims, so you should be left just importing a single claim.

Keep us updated on whether or not it works.

The visit couldn't get into Medisoft at all because a user was in that patient's account in Medisoft at the time XLink tried to import it. I checked with XLink, and they said the only thing to do to send the charges into Medisoft was to resend the superbill electronically from Amazing Charts. XLink doesn't send daily batches...they send charges/transactions in real time (every 60 seconds).

I thought yall had special software. Have you not developed it yet?

We're trying to determine interest providers would have in a custom linking program to avoid dealing with X-Link.

I was told that to resend the visit from AC into Medisoft would be to re-sign the encounter for that date. How is that done? I can bring up the most recent encounter and sign the chart, but what about an encounter prior to that? How do you re-sign the chart?

The best chance you have is probably to open the patient's chart then click on the far right tab that relates to billing. Make some changes there and hope that those changes are picked up by x-link and set in order all the code to move the encounter into Medisoft.

I don't know though. I gave up on x-link with medisoft. How did you get it working? Do you only have one provider at your location?

I don't want to promote services on a user forum...but we are taking steps at an integrated EMR/PM for multiple providers on our site (like AC's Hosted Version)...currently using X-Link, but am looking at a custom interface...Providers can access AC via the web, link with Medisoft and then submit their claims to a clearinghouse. I think AC is a phenomenal program, even when the pricing increases!

Steve
www.mbpros.com