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#13303
04/01/2009 8:19 PM
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Joined: Nov 2006
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Version 4 bug? -- When adding a new provider in the Letter Writer (bottom right of the "Print Encounters/Send Letter" window), the newly added Name and Address are not displayed when a new letter is opened. The provider names, etc., that I added in past still work, however.
John
Internal Medicine
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Joined: Nov 2006
Posts: 155
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I believe you need to restart Amazing Charts for the changes to take effect. Does that solve it?
Jonathan Bertman, MD, FAAFP
President
Amazing Charts
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Joined: Apr 2006
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I have the same problem, new referring doc, receptionist inputs into the rolodex, but I can't see the name to write the letter unless I restart AC. Annoying!! Maybe Jon could work on this.
Kathryn A Wagner, MD
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Joined: Sep 2003
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Do you have to restart AC or only your receptionist?
Bert
Pediatrics
Brewer, Maine
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Yes, restarting does work.
John
Internal Medicine
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I guess my question is if your receptionist enters the new consultant and then restarts his/her computer so that the name is now in the Rolodex, is it instantly in your computer so that you can use it or do you have to restart yours?
Bert
Pediatrics
Brewer, Maine
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John
Internal Medicine
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Joined: Sep 2003
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Oh, that's no fun. Can you at least just log off and log back on?
Sorry about all the boring questions.
Bert
Pediatrics
Brewer, Maine
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