Add/Edit Providers in Letter Writer

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Bert
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Add/Edit Providers in Letter Writer #13303 04/01/2009 8:19 PM
Joined: Nov 2006 Posts: 2,084 Central Florida ryanjo OP Member
OP ryanjo Member Joined: Nov 2006 Posts: 2,084 Central Florida	Version 4 bug? -- When adding a new provider in the Letter Writer (bottom right of the "Print Encounters/Send Letter" window), the newly added Name and Address are not displayed when a new letter is opened. The provider names, etc., that I added in past still work, however. John Internal Medicine

Re: Add/Edit Providers in Letter Writer ryanjo #13306 04/02/2009 12:02 PM
Joined: Nov 2006 Posts: 155 Jon@AC Member
Jon@AC Member Joined: Nov 2006 Posts: 155	I believe you need to restart Amazing Charts for the changes to take effect. Does that solve it? Jonathan Bertman, MD, FAAFP President Amazing Charts

Re: Add/Edit Providers in Letter Writer Jon@AC #13309 04/02/2009 12:08 PM
Joined: Apr 2006 Posts: 24 San Antonio kawagnermd Member
kawagnermd Member Joined: Apr 2006 Posts: 24 San Antonio	I have the same problem, new referring doc, receptionist inputs into the rolodex, but I can't see the name to write the letter unless I restart AC. Annoying!! Maybe Jon could work on this. Kathryn A Wagner, MD

Re: Add/Edit Providers in Letter Writer kawagnermd #13313 04/02/2009 4:21 PM
Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine Bert Member
Bert Member Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine	Do you have to restart AC or only your receptionist? Bert Pediatrics Brewer, Maine

Re: Add/Edit Providers in Letter Writer Bert #13317 04/02/2009 8:36 PM
Joined: Nov 2006 Posts: 2,084 Central Florida ryanjo OP Member
OP ryanjo Member Joined: Nov 2006 Posts: 2,084 Central Florida	Yes, restarting does work. John Internal Medicine

Re: Add/Edit Providers in Letter Writer ryanjo #13318 04/02/2009 8:51 PM
Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine Bert Member
Bert Member Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine	I guess my question is if your receptionist enters the new consultant and then restarts his/her computer so that the name is now in the Rolodex, is it instantly in your computer so that you can use it or do you have to restart yours? Bert Pediatrics Brewer, Maine

Re: Add/Edit Providers in Letter Writer Bert #13321 04/02/2009 10:49 PM
Joined: Nov 2006 Posts: 2,084 Central Florida ryanjo OP Member
OP ryanjo Member Joined: Nov 2006 Posts: 2,084 Central Florida	I have to restart mine. John Internal Medicine

Re: Add/Edit Providers in Letter Writer ryanjo #13322 04/02/2009 11:26 PM
Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine Bert Member
Bert Member Joined: Sep 2003 Posts: 12,864 Likes: 32 Maine	Oh, that's no fun. Can you at least just log off and log back on? Sorry about all the boring questions. Bert Pediatrics Brewer, Maine

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