My office is in process of switching to EZClaim. I don't know how well it is going to work out because for some reason our Nurse Practitioners are not showing up after importing the Data into EZClaim. I will post back in a few days, we are trying to go live by the end of the day (was supposed to be this morning until this stumbling block).
Thank you for your response. Please share your implementation experience and if you think this will work for you or not. When you say your NP's not showing up in EZC...do you mean they are not showing as providers? and what about their claims data?
1)Also, please tell us what version or package of EZclaim did you buy?
2) Do you have to have their clearinghouse subscription or you can use anybody? There pricing seems awefully expensive...
I don't think that there is any other software that has been integrated with AC so that a double entry of Demographic data can be avoided..
Look at some of the earlier subjects on this in the last month. There is a lot of information already there.
I used EZ Claim to Office Ally, but OA would not connect properly to IL Medicaid and both claimed it was the other's problem. In the end I switched. Seemed to work well as far as tranmitting data though.
I switched to MTBC, the billing end connected to Amazing Charts. You can upload directly from AC. They have very detailed online reports. I am still sorting out some issues over the last 6 months, so I am not ready to grade them.
One big problem has been that I am not always sure what was billed to Medicaid since they are about 4 months behind on payments.
In setting up the system things actualy went fairly smoothly. I suspect a lot of their help is out of India, but as long as things work I do not care.
Three are other billing services that will take a PDF of a HCFA 1500, and this is easy to generate from AC (you need a PDF generator but there are several free ones available.) Again look at recent posts about this.
Wendell Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
I am not in favor of outsourcing and thats why I am looking to see if there is something that easily connect to AC to perform billing inhouse as well as keep patient accounts info.
Yeah, I see you as Bryan Medical in the original posting. Hope those smarter than I am on this board (Wendell, Bert, etc.) can offer an explanation and/or fix.
PS I am in much the same situation with PM software. Wishing you good luck.
Bruce. Internal Medicine (and some Pediatrics) North Central Ohio
I use EZ claims and am very happy with it. I pay $99 per month for the clearing house, set up was pretty easy and I think the program in general is simple, easy to use and well thought out.
Glad to hear that EZ-Claim is working well for you as that is one that I'm considering. Do you use it alone or in conjunction with something else? I have read others on this board that use EZ-Claim AND Office Ally but don't understand why. I've also seen on OA's site that they offer "free" PM servicee/software. You know what they say about something seems to good to be true.
Bruce. Internal Medicine (and some Pediatrics) North Central Ohio
I use EZ claims alone, yeah I don't know how OA offers clearinghouse services for free, but the more programs you add to the mix, the more likely you will have compatibility problems and possibly lose claims IMO
I am using the Demo version still (testing everything, mainly import/export) but I think we are going to pay for the option to use other clearinghouses. It is expensive but it will pay for itself after 10 months compared to using EZClaim clearinghouse services, plus since we are already enrolled with Availity we will not have to have any downtime or forms, and if EZClaim stinks to high heaven after a few months it will be simple enough to switch back to our old billing software by simply opening it instead of EZClaim.
As for my troubles, the rendering provider box WILL NOT fill on a new patient from AC to EZ if the provider is a Nurse Practitioner, but it WILL if it is an MD. Working on figuring this out right now.
--Off Topic-- How do you put a copay into AC before the patient is seen? I was experimenting with this and it seems you cannot until the doc signs the chart (to create the superbill?).
Can't be done. This has been one of few beefs with AC. The note mst be entirely complete before entering any charges. We have missed EKG, injections, etc done by staff. I think they should be able to ENTER co-pays and procedures but nothing gets posted until completed and signed by the doctor.
Bruce. Internal Medicine (and some Pediatrics) North Central Ohio
Still having trouble with Nurse Practitioners being imported to EZ as Rendering Provider. The MD's import just fine. My goal is to send first batch of claims today.
For reasons known to GOD or Gods of Tech, I am able to sign in as myself...
Bruce, thanks for your input....BTW..what are you using for Accounts Management?
GuitarPaul......Couldn't you just change Your NP as MD in AC and then all that will get imported properly...as a Temp fix?
When you say you are probably going to pay for the option to use other Clearinghouse..can you explain that a bit more, please?
I haven't called EZ people with questions, but my understanding is that we buy the EZ software only (optional) and then we can use it to process our claims with any clearinghouse...isn't that true?
I am going to try making the NP an MD later. Now only one of the Nurse practitioners is not showing up. I set her name as the default so any patient without a default rendering will get her name in that box. Working as I want it to for now. As for EZClaim it was my understanding that we would need the ANSI 837 module to send claims to Availity (our current clearinghouse).
EZClaim seems to be working for us so far but we are still working out the kinks such as inputting all the payer ID's and such. Claims are being accepted more than rejected currently so at least I feel like we are at least doing alright. The switch has been huge for us and has been a burden to our office but hopefully in the long run we will benefit financially from it.