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No. I just have a problem installing it period. Gives me an installation error about using .msi another form of the Microsoft installer package.


Bert
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Thanks Bert, for now I will run on V3.7 and will try running the AC4 from my server's D disk sometime later this week when I have the time (it took almost 2 hours to the migration).
Francisco


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It took ten minutes for me, but I am still waiting a bit longer at least for the non-Beta version.


Bert
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I have tried the V4 beta version. I do not want to go back to that horrible medication database. If there is a way to edit/delete/add to the medication database, I'd love to hear it. Is it possible to separate the medication database from the rest? Could there be an option to choose an alternative database? I'd rather keep my present medication database and link it to V4. I don't know if an access database can be linked to an SQL database.

I'm SQL IgnOrAnt



Bill Lien, M.D.
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billl,

There are many ways to work with SQL, some of which you mention. I know that you can't just stick the Access in there. I have tried converting the Access database to SQL. Part of that problem is I have to go back to the version I made and convert to the format that Jon is using now. It works when I convert it to SQL (easy in Access to do -- there is a wizard), but for some reason the program crashes ONLY when I go to the admin section. Works fine otherwise.

Unfortunately, I am as IgnOrAnt as you. I am learning though. And, I have my programming friend on it. There are also some other things in the works, but I can't go into those right now.

To be honest,until then, I am like Patrick Henry. Give me my medication database or give me V3. Or did he say, I only regret that I have but one life to give for my country?


Bert
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joseph2 Offline OP
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Need the pharmacy name field on script pad.

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Originally Posted by joseph2
Need the pharmacy name field on script pad.

Out of curiosity, why? I thought the point of printing scripts was so that patients would have a choice of pharmacy.

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Bert, my youngest son's name is Patrick Henry. But he is 8 and says, "Gimme Skittles or give me death," or something like that.


Adam Lauer, DO (solo FP)
Twin City Family Medicine
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I think Joseph is talking about times when you want to insure that the patient goes to a particular pharmacy, especially as Jon is making scripts that can be tamper proof. (I think). And, I shouldn't speak for Joseph, but this has come up before.

Also, there is a field in demographics where you can enter what pharmacy the patient prefers. This is of little help when you are busy. It shouldn't automatically populate the actual script, but it would be nice if it popped up in case you needed it.

This would serve two purposes. One, if there is a time that you need to fax/call in a script and you can't get hold of the patient again (say someone forgot to get the name of the pharmacy), you can at least have some idea. PLUS, if you do fax your scripts, and you say to a patient (especially a healthy one who hasn't been in for six months), "I can fax this for you. You use Riteaid on Main St, correct," which will impress some patients.


Bert
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Benjamin:

This is solely for faxed scripts.

One of the laws per pharmacists is that when we fax a script, it needs to say the name of pharmacy. Alternative is to send a cover sheet with each faxed script saying it was meant for that pharmacy.

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Joseph,

You're kidding? They make you write the name of the pharmacy? What is the difference between that, and the fact that the pharmacy's fax number is on the top of the page?

That seems crazy.

So, does this mean if some hacker can fax from home and make it look like it came from your office, their putting the pharmacy name on it will stop them? Wouldn't they know what pharmacy it is going to?

Now, putting the name on a script which you hand to the patient makes much more sense.


Bert
Pediatrics
Brewer, Maine

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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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