I would like to know if anyone has had experience with Medisoft and x-link before. If you have I would like to know if you had any non-billable providers. If so, how did you deal with billing for them.

We have three or four NP's working in a given day, but we bill under only one who is connected to Medicaid. We bill under our doctor, who is not present daily, for private insurance, Medicare, and some other Medicaid programs.

Given that, for the superbill to generate properly in AC, the signing provider will have to be the NP for the Medicaid program she's in, or the Doctor for everything else. So we'll forward everything to their accounts. Well if that's how it needs to be OK.

One problem is the billable address for our doctor is another clinic location, while for the nurse it is our current location. But, the CMS-1500 generates with the current location no matter what.

Now then, Medisoft populates all of the information according to the NPI (I am not trained in medical billing so the acronyms have me a bit disoriented. If I have something wrong I will fix it as soon as I know.) Now, I'm not keen on having the nurses entering anything beyond the ICD-9's and CPT's, though maybe the front desk. I don't want the nurses to have to know and enter the correct NPI into the CMS-1500 form just for it to link into the Medisoft database correctly.

After all if we have a single child walk-in visit with two issues that fall under two different Medicaid programs. We'll have to run two seperate visits, and requireing the nurses to do that would be too much.

If you have had any similar encounter with Medisoft and X-link I really want to hear how it worked out for you and your practice. The Medisoft uplink is quite important to us.