I found it really easy to play with the program - started using it for basically doing my dictation and scheduling. Actually used it for a long time just doing notes in the exam room and printing them for the paper charts.
Finally made the leap to paperless and my office manager (aka wife) started scanning everything in. I would recommend doing this faster - still lots of old charts, but since doing this since 8/07 I really don't look back at paper any more. My wife in her spare time scans in old records and has scanned and shredded over 1,000 old charts.
Staff initially found it hard to enter demographics and make appt. but then found out how great it was when someone called and said "I had an appt. in July - when is it ?" compared to the paper appt. calendar. Now we really don't think of any other way. I make almost all followup visits in the exam room - great for routine followup - even set lots of reminders for myself and staff for mammograms, fu labs, almost anything.
The e-mail system is also great - if you show them that and how to attach pt. name for phone messages, etc. your staff will love replacing the sticky notes, pads, etc.
Good luck........
