My staff was resistant, so we actually just used it for scheduling and inter-office memos for a while, *on their end*.

Meanwhile, I was doing notes on AC. I printed them out at the end of the day, and they filed them, just like our old transcription, only without the 2-week lag time, and with each day's charts all in the same purple plastic tub.

Soon, when they asked questions about a patient, and I knew I had seen them, I would suggest that they bring up the last note, instead of hunting down the chart. That didn't take much convincing.

Also, when people would call for refills, I would show them how to reprint the Rxs I had written at the last visit, instead of writing them out by hand.

Soon, they wanted to enter all the patient's meds in at each visit and prescribe all meds via Amazing Charts.

The other thing they really got into was the Rolodex. They started filling it up with all their numbers.

And, they actually liked the form letters in the letter writer and the fact that the printed page came out with the patient's address. They figured out how to copy and paste that info into Word's envelope printer, and they were off to the races.

I basically showed them every neat feature that they could definitely percieve as an advantage. Soon, they started looking around on their own and asking to try things. They liked looking back to see what my last Plan was, and how long since the last visit.


Brian Cotner, M.D.
Family Practice