The EULA says we agree that they can literally do whatever they want to our software agreement with them, without any notice.
I wonder if that is even legal.
On top of that there is the lack of basic respect from Harris to set this up so that you literally cannot see a patient first thing on a Monday morning without signing the agreement.
That is not the way to treat long-term customers you care about retaining; it is the way to tell people that you don't give a damn about them.