I gave up on Updox patient portal years ago. Unless it's been upgraded it was a pain. Worst feature was you manually had to ok a password change and I had a very senior patient who apparently never wrote down her PW and every 4 days we got an email request to reset. Has it gotten better?
I started using IntakeQ for basic forms, PHQ-9, psychiatric rating scales, intake forms, release of info. It has a patient portal that's nice but it doesn't integrate with AC and you have to manually input patient info.
So is the Updox portal any better?