I gave up on Updox patient portal years ago. Unless it's been upgraded it was a pain. Worst feature was you manually had to ok a password change and I had a very senior patient who apparently never wrote down her PW and every 4 days we got an email request to reset. Has it gotten better?
I started using IntakeQ for basic forms, PHQ-9, psychiatric rating scales, intake forms, release of info. It has a patient portal that's nice but it doesn't integrate with AC and you have to manually input patient info.
So is the Updox portal any better?


Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"