I'm not a pediatrician but I work for one, does that count?

Here's an AC issue that effects pediatrics. Why can't we get the automatic text message sent out when e-prescriptions are sent? AC turns this off for patients under 18 because HIPAA they say. Every specialist I take my kids to.. we get a text msg when an eRx was sent. Not really a HIPAA issue.

This automatic text msg would fix a lot of problems of pharmacies telling patient "we don't have that medicine for you" and the patient calling us asking why we didn't send the eRx. Ninety five percent of the time, when I look in the chart, the eRx was sent. I believe pharmacies are not filling meds usually because it's an OTC med and not telling the patient anything other than "we don't have it." Patients take that to mean, the doctor didn't send it. We get this kind of call about 5 times a day.

(The doctor sends OTC meds because Medicaid covers it if there is an prescription..)

Serene
Office Manager
General Pediatrics
Houston, Texas