UPDATE: got through to support this am. Response from Brian: "okay, so we actually ended up finding out last week that there was an issue with the Florida Shots certificate allowing the transfer of data. the FloridaShots interface is currently down as of 08/24 according to FL Shots registry. Our data integrations team is currently working on the issue with FL Shots but we do not have an ETA of when all clients using FL Shots will be migrated to the new certificate, but it should hopefully be soon. If you can provide a phone number and email address we can update you once your practice has been migrated to the new certificate."
This is for anyone with AC and a FL Shots interface
Raj