@JBS – Unfortunately, we’re still planning on retiring the desktop app. Believe it or not, it turned 10 years old this earlier this year! It’s built on pretty old technology and as you all have noticed now, even keeping it up-to-date with evolving security concerns is difficult.
For us, this thread is actually a treasure trove of what our customers are doing in the desktop app that doesn’t translate well to the web app. Over the years, we’ve spent significant time trying to identify and minimize those differences, but hearing directly from customers is very valuable. We aren’t done trying to address the issues.
It will obviously never look/feel exactly the same, and nobody likes change, but we do want to do what we can to minimize the lost features/productivity when our users transition to the web app. Obviously, there are lots of benefits to a web-based application as well. I won’t try to convince you all of that right now, but I hope you do understand that we care very much about you all; you’ve been with us for so long and you honestly have a special spot in my heart.
So, please, keep the feedback coming. We will definitely be referencing this thread as we proceed through the rest of the year.
Thanks for everything.
