Hi Kevin,
There are a number of issues with eRx and NewCrop. With eRx, I have suggested making the two places to inactivate different. The actual button below the list works and right-clicking works, but both bring up the Reason for Inactivation window. Most of the time I don't add a reason, i.e. Zithromax.
I wish the transcription record in the plan would say the pharmacy. I also think the transaction record could be much better.