Indy and I met at the second AC conference which was at Providence (the first was in Branson, MO).
Jon Bertman had invited him as a presenter and consultant. He and I struck up a conversation that led to lunch and we had several other group meetings at that conference outside of the formal meetings. This led me to using him as an adviser for IT issues.
His Meet Ups were spectacular! I attended the ones in Wyoming and San Diego. There were a couple I could not make. We talked the gamut, he taught me so much, he felt I taught him a lot. He was a true renaissance man. I served as one of the consultants in his company and have felt him a dear friend. He will truly be missed.

Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them