4. GotoMyPC http://www.gotomypc.com

A. Final Assessment

This was the best until Logmein came around. In 2008, GotomyPC is an overpriced offering in comparison to Logmein.

B. General Description.

GoToMyPC provides the registered user with remote access to the user's registered PC(s) from any Web browser. To use the Service you will need to download "gotomypcsrv" or "gopcsrv" software to each PC that you would like to access remotely. Each PC that you wish to access must also maintain a connection with the Internet in order to accessible remotely. Owned and operated by Citrix, the most mature remote access product in use for businesses.

There are three versions of GoToMyPC.
GoToMyPC — Secure remote access for individual users. Perfect for solo physicians.
GoToMyPC Pro — Secure remote access for teams and small companies. Would be used for practices with 2-5 physicians or additional office staff requiring remote access.
GoToMyPC Corporate — Secure remote access for small and medium-sized businesses. Not likely to be used for practices using Amazing chart..

C. Cost –

For a single PC, Amazing Chart users can try GoToMyPC free for 30 days if you supply a credit card. You may cancel anytime during your trial and your credit card will not be charged. Be careful here as they really mean your subscription will continue and renew automatically until you notify Citrix Online of your decision to change your subscription renewal.
If GoToMyPC works for you, your membership continues automatically at a flat monthly rate of $19.95, or you can switch to an Annual Plan for 179.40 ($14.95 a month). Add more host PC’s and the rates go up accordingly. For example, for 4 Host PCs the Monthly rate is $67.80.

For 10% off, visit this website: http://www.remotepcaccess.net/

D. Speed –

PENDING
impact on client computer? Impact on remote computer? Measured login time till in amazing charts? Measured time to compact and maintain databases once successful login? Time to open patient past encounter?

Program offers a session performance analysis and provides tips to improve performance.

E. Ease of setup – RATING: Extremely EASY.

Create an account and password online. Enter credit card information to enroll under the 30 day trial. Load software onto the HOST PC at your office. You will need to restart the computer. When prompted, enter your email address and account password (these are the same that you use to log in to the GoToMyPC Web site) and click OK. When prompted, enter a computer nickname for the host PC; if needed, select the account to which this computer should belong. Give the PC an access code, confirm the access code and click OK. Leave the Host computer running and connected to internet at all times. If you use personal firewall software, make sure GoToMyPC has been added to its list of software that is allowed to access the internet.

User Guide posted here: https://www.gotomypc.com/downloads/pdf/p/GoToMyPC_User_Guide.pdf


F. Security – No Known exploits. Sold as the “most secure Internet connection available in a remote-access product”.

All data is protected with AES encryption using 128-bit keys. Dual passwords and end-to-end user authentication. Option to use One-Time Passwords for maximum security.

Gotomypc also has a HIPAA compliance guide available:
https://www.gotomypc.com/downloads/pdf/m/GoToMyPC_Corporate_HIPAA_Compliance_Guide.pdf

Gotomypc also publishes this document to review the security features in great detail:
https://www.gotomypc.com/downloads/pdf/m/GoToMyPC_Corporate_Security_White_Paper.pdf


G. Key Features –

Software can easily allow you to work with Amazing Charts. Interestingly, you can also invite others into your remote session and use drawing tools to mark up the screen for a training session.

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H. Scalability – Gotomypc can easily support 1-100s of doctors.


Eric Beeman
Office Manager for Solo Practice
Manistee, MI