If the code is not in the database yet (either it being a new CPT or you are running an older version of Amazing Charts), you can add the CPT tot he database yourself before trying to add it to the quick codes.
In Admin Options, click on "Tools" at the very top of the page (above all the buttons. On the menu that pops up, click "CPT Database". It should be about halfway down the list. In the CPT screen, there is an option at the bottom to add the code. Once done, you should be able to add it to quick codes.