OK... went in to look at the issue some more. Today, for whatever reason, the "Could not retrieve the statuses of the Amazing Charts windows services on the Main computer" message box shows up whether logged in as Standard user OR Administrator. Don't think anything changed between yesterday and today.

Turned off User Account Control, Windows Firewall, even Malwarebytes monitoring. No change... BOTH Standard user AND Administrator shows that message.

Guess the doctor's only hope is AC Support. I ran out of ideas.

Thanks for reading...