I am posting a slightly edited version of an email that I get every so often about my certificate expiring and I must renew immediately. This particular bill/invoice/demand/email should be ignored. Verizon stopped working with EPCS and NewCrop in February of 2018. I had enrolled with Exostar in December of 2017, meaning I will be be due to renew my Exostar certificate so I can continue to use Authy with NewCrop and EPCS. However, since my initial provider for NewCrop EPCS service with Verizon started in August of 2017, Verizon continued to email me quarterly until my certificate date expired.
Given, Elon Musk can colonize Mars after the apocalypse, one would think Verizon could somehow stop billing users for a service they are not providing. When you see the real emails, they are very convincing.
Not sure if this has fooled anyone into going through the steps they provide or made you believe you had to pay anything to Verizon. Of course, even though it is Verizon which is sending these spams, they literally scream at you not to contact them.
The bottom line is that any bill or email stating your contract is nearly up or will expire in one day, that has the word Verizon ANYWHERE on it or says "powered by Verizon" or "don't even think of contacting Verizon," can safely be ignored. I say assuming you are either not using EPCS at all or are using Exostar.
Dear Doctor
Your Certificate will expire on 15/Aug/2018. Please consider this your 1 day notification.
IF YOU DO NOT RENEW YOUR CERTIFICATE BEFORE THE EXPIRATION DATE, YOU WILL NOT BE ABLE TO TRANSMIT CONTROLLED RXS.
To renew your certificate:
Log into the Profile Manager: Please select to log in and renew your credential.
Select My Certificate from the menu on the top left hand side.
Choose View/Request Certificate.
Reissue the Certificate. (This will renew the certificate for the next calendar year.)
Once the Certificate is approved, you will receive a confirmation email. Approval happens within 24 hours of reissuance.
Note: All questions or issues must be referred to your EMR. Do not, under any circumstances, contact Verizon directly.
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Powered by Verizon
