Well restarting the computer did not work. I corresponded with Chat support and explained my impass with 10 and they said that the problem was an easy fix and requested to stream in to the server. They did so. Not only weren't they able to get passed the impass but they corrupted the 9 and had to move the EMR to a client computer so I could wipe the hard drive so I could start all over with the program. While I have done this and now I need to move the program back, but it seems they want to charge me to upgrade to 10 when what I am asking for is to help me fix the problem they had a hand in. I attempted to re-install 9 but I need a code. Apparently the one I have was good only for a day when I first started with AC. Any suggestions at this point would be greatly appreciated.
Thanks
Dru
