I just tested this and the doctor does NOT have to be the one to send the message. The message just has to be sent from within Amazing Charts (logging into updox directly and sending a message from there does not count). There are several ways to do this.

- In V9: Go to the patient's summary sheet and click "Secure Message". Type the text based message and hit "send".

- In V10: From the lab/Import item sign off screen check the "Send To Portal" box to send a message with the lab/import item attached.

- In V10: From the imported items screen, right click on the item and select "Send to Portal"

- In V10: From the summary sheet right click on a problem and select "Patient Education". When the education opens up, select "Send to patient Via Updox"

I hope this helps.


Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".