And, then I will get up and go over the instructions I sent everyone origianlly on how to install FAP. And, everyone will say, "How in the world do they have difficulty with that?"
But, seriously, I do think that when something comes naturally or automatically, you assume that the student is aware of one little thing they are missing. This is what makes tech support so difficult.
They have to treat everyone the same. When they talk to me, I am usually into the properties section on a device in device manager waiting on them. But, the next caller is still trying to find the My Computer and has no idea what a right click is. So, to them, right click on My Computer, gets the response, "Why do I want to do anything with your computer?"
