Kevin, what Steven is saying is correct; it could be regarded as a bug, but it is actually just the way the program functions.
Pull up a patient's order screen, and use any tab/field you want - including consults. Notice that if you check the box on the left, the order appears in the "Order Queue" to the right. At this point, any comments you write will NOT be recorded; what is in the queue is already set. If you go to another order, and type the comment THEN check the box, at that point the whole thing moves to the queue and the comment will be printed. (Also as Steven says, if the comment doesn't print, simply go back, uncheck the box, the order leaves the queue, then immediately recheck it, and the comment will print).
This all sounds complicated, but the bottom line is simple: you can rely on comments to print if you type them BEFORE clicking the box to their left.
This applies to the diagnoses, as well, and addresses boondoc's issue:
if a diagnosis is included in your note, it will appear in the list at the top of the orders. If you click the diagnosis first, before the order itself, the diagnosis AND its description will appear in your order. (Kim, I think that obviates the need for boondoc's request).
