History with these tech companies tends to repeat itself.
If there is habitual slowdown or failures, it's probably because the responsible company is not proactive, doesn't retain good staff or does the job just "good enough for now".
Maybe it's in their name - Newcr*p...
We don't pay very much comparatively, so I'm guessing Newcrop is the lowest cost erx vendor. We are probably getting what we pay for. I'd pay a significant amount more per year for fast and reliable erx.
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