Dear Chmc,
If AC tech support thinks that your local network may be the problem . . .
Inside Amazing Charts is a well-hidden option to test your local network connection speed to the database:
View
Administrator options (requires your AC admin password)
Tools
Amazing utilities
Advanced
Test speed
Run the speed test a few times (it's quick).
You should get something like 0.300 seconds on a gigabit cabled local network.
If it's much slower, your local network isn't working right.
Cheers,
Carl Fogel
