We used to have the records request form available on our website and at the reception for anyone who asked for it. We had let the parent fill out the form him/herself too. This lead to getting 200 page records because the parent always checks the "all records" box.

So we decided to take it off our website. I "hid" the PDF file so that staff can't find it and print it out. All copies of the forms are in the doctor's office only. The doctor will fill out the form completely (except for previous dr's address, phone, etc. - staff can look that up) and just ask parent to sign. Usually she just wants shot records and labs.

Some parents ask for this form before they see the doctor. We say no - the child has to see the doctor first and then she'll decide what records she wants.

However, some offices still send us the whole record even though "labs and vaccine records only" is on the form.

Serene
Office Manager
General Pediatrics
Houston, Texas