hello all,
I am urgently seeking help for a strange problem affecting 2 of my computers.
After a windows update, my billing computer just stopped responding to all typed words , we could not even put in our passwords to get to the desk top or type anything as the letters or symbols would not come up. As it was on our billing computer server our vendor tried various things and then did a system restore which basically crashed the computer completely and we got a black screen . We had to have the pogram reinstalled on a brand new computer . Shortly thereafter the same thing happened to a client . Tried to uninstall all updates but could remove all except one which cannot be uninstalled .
I am afraid to try system restore on this computer in case it crashes also
tried various suggestions online with no effect. Local tech support could not figure what went wrong but were able to retrieve data so our billing is up and running but am worried this may happen to other computers .
any help appreciated
bala