The issue is whether you have someone reasonably knowledgeable in billing, even if on retainer for training and questions.
Much of it is very straightforward, but then you get in the goofy things. Every system is different. I had outside billing and switched to MedFx and am now switching to ACPM. MedFx wasn't the most intuitive program I have used, but most billing systems aren't. Once you get used to them, they do what they need to, but often with the support of F keys and shortcuts that aren't obvious. I don't have enough experience in ACPM (which is based on MedFx) to tell you it's that much better, it seems somewhat better but time will tell.
That being said. It's not all that difficult to do billing. Tedious more than anything. Once you learn the routine, you just keep plugging at it and making sure that things don't fall through the cracks. Insurance companies love cracks. Once all that is done, you can be OK.
Again, having some insight from someone who knows billing can make the process a lot smoother.
