Marty, why don't I make a thread that has the fastest times for the Angels. And, every time one gets the fastest time, I move them to the top. I think we are going about this all wrong. We are complaining when we should be praising. Now, my issue wasn't nearly as crucial as what a lot of others have been.
Also, it may make sense if AC had a form you emailed or told them over the phone which details your network, what computers, what processors and memory what switch, router, server. Which version of AC of your OS, etc.