We are using AC version 8.2.4 on windows 10 pro PCs. It happens very frequently that when prescription screen opens up , the bar at the top looks maroon and there is a policeman logo n the screen. If I try to prescribe a medicine, AC crashes. I usually open and close the prescription screen a few times and the error goes away.
The other issue which is more annoying is that when a user logs off, a bug screen pops up and AC crashes. We have spent hours with AC support and the problem has persisted. This happens more often with the 6th AC user. We have 5 regular uses and they do not get any error message but when we use the 6th user, it happens most of the time as they log out. Any other users have experienced something similar or have any ideas / suggestions?