I agree with Wendell. Personally, I would rather AC stay off the board completely. And, yes, the board probably is the biggest advertiser for AC. But, it is also the biggest anchor around its neck when something goes awry.

I think the overriding philosophy should be for AC to communicate in more official channels such as email and their website, which has come a long, long way.

But, when there are HUGE issues that come into play, the eRx and TSP800 crash of 2009, the ACPM debacle of 2015 and the performance issues of v8 in the same year, one long thread can cause major damage.

That is where I see AC commenting. And, not one comment in response to another. But, the top people (the very top) coming on and making a statement owning the problem, apologizing and laying out steps as to what is going to happen. I would think that someone would come out in a Post to the People about ACPM and tell it like it is. Saying there is a problem and that they are aware of the problem and are doing A, B and C to fix it goes a long, long way.


Bert
Pediatrics
Brewer, Maine