Chris:
I have been graciously asked to fill out product ear surveys from time to time for AC and hope that my input has been helpful. I find the comment that you are getting 20-30 emails a week a very telling statement about the AC problems that exist at present. I think that I speak for many other users who appreciate and love Amazing Charts. This program has become a big part of our professional lives now, and we cannot imagine our daily lives without it. As we feel this connection to Amazing Charts, it is only natural to want to see the product improved, much as raising a child that you hope will turn out to be a great person, some day. I realize that there are going to be bumps along the way. I dare say that the programmers and others at AC probably do not comprehend fully the loyalty of the fan base or this underlying desire that we have to see this product continue to improve. It is difficult to hear that certain features may or may not be seen in future product versions, especially when some problems have been longstanding. If NASA programmers can program spacecraft to get to Pluto and beyond, it cannot be that difficult to make improvements in AC, unless it is a financial issue.
Further, I think that it would be helpful for you to post popular requests on the user board for a broader notification. Not everyone reads the board posts, but it appears that a fair number of user do, and the number is growing all the time. This may save you from receiving redundant emails. The more we communicate, the better the overall product is. Thank you.
