But, even if you reply here occasionally. It shows that AC and you are listening and actually working on some of the recommendations/ideas/complaints. That goes a LONG way toward user satisfaction. And, you get direct feedback on your reply.
I guess also if a problem on a scale of 1 to 10 is a 10, then if 100 people mention it, it may be more important than an issue mentioned by three people. But, if that problem is a 10 out of 10, it may be nearly as important.
Thanks again.
