Well, I for one, take the schizophrenic approach. Patients can leave a message for a refill. They are told it will occur within 24-48 hours. Some pharmacies fax orders and some send electronically. I prefer the latter.

I personally review the faxes that come in each day on the computer. It's very straightforward to do the refills right then when the fax pops up. I always do the electronic ones first, because sometimes there are both. I go through my messages and knock those out as well.

I have 1 MA I trust to do refills. She knows the rules well. Allergy meds less than 6 months since visit, no issues. NO antibiotics. Asthma preventive OK less than 3-6 (depends on the patient, she knows them well) rescue meds more than 6 months, or bounce it by me. Others, she will generally check with me first.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them