Actually, we have had a very positive experience with Cover My Meds. Basically CMM saves a lot of time with the prior auth process. The first time-saver is in finding the appropriate form to complete. You enter the name of the drug and the insurance company, and it pulls up the form for you. Next, it saves a ton of time with entering repetitive information. Once you are registered, filling in all of your info (address, DEA, phone, etc) is basically automatic. In addition, it provides some guidance with what info is needed to obtain the auth so you don't enter in too much.
All-in-all, we find it to be a very useful service.
As to their funding... I think it primarily comes from the drug companies. For better or worse, their interests are aligned with ours on this issue: they want us to be able to get the drugs that we prescribe for our patients, so in that way it is a win-win.
I suppose it is an option to refuse to do prior auths for meds altogether; I know some take that approach. I think that if you decide you ARE going to do them that CMM is a major time-saver.
