I signed up but canceled the same day. It was not usable for us. Once you select the reminder, it cannot be changed for the appointments already made. If you change the reminder type/msg, it only applies to appointments created after that. I also didn't like how the reminders happen exactly 24 hrs before the appointment. An appointment at 8AM monday will get a reminder on Sunday 8AM. Additionally, the txt msg will go to the "cell phone" number only. We put cell phone in the home phone box sometimes when pt doesn't have a home phone.

Currently I use google voice to manually send txt reminders (using a template). Automation would be so much easier but this didn't work out.

Serene
Office Manager
General Pediatrics
Houston, Texas